My card is deactivated. What should I do?

From 2026 onwards, all France Galop membership cards are fully digital.



🪪 Automatic activation

Your card is automatically activated if:

you had at least one horse declared as a runner during the previous year
or your annual membership fee (€39.12 incl. VAT) has been successfully debited



⚠️ Card showing “disabled” status

If your card appears as disabled, we invite you to check:

the accuracy of your personal information
the availability of funds on your professional account for the membership fee debit
the presence of a recent colour ID photo without sunglasses

These elements are mandatory for your card activation.



🔄 What should you do next?

After checking:

if your membership fee is not up to date → it must be regularised
if your photo is missing → you must send it to us
if your information is incorrect → please update it in your Pro Account

For more information, please refer to the article: “How can I get my digital membership card?”



💳 Physical card (optional)

You may also order a physical card from your Pro Account.

Price: €60 incl. VAT per card

For more information, please refer to the article: “How can I order my physical membership card?”



🤝 Our team at your service

France Galop teams are available to:

assist you with your procedures
review your situation
facilitate the activation of your card



📩 Need help?

📩 relationsmembres@france-galop.com